JoAnn is AMAZING and I couldn't have imagined buying a home without her! As a first time home-owner, I was anxious, nervous and had a ton of questions. She kept me calm, answered all my questions, provided me with additional info and resources to help me out and literally and figuratively, held my hand every step of the way. In addition to being a gem of a person, JoAnn is super knowledgeable about everything in the Santa Barbara/Goleta area which was extremely helpful. I met her as a realtor and now consider her a friend. I can't wait to drink a toast to my new home thanks to her!!!!